Vodafone Oct 24 Written By Rhonda M Telecommunications Provider (Australia) Key Results +20 point NPS uplift in 8 weeks (- 4 to +16)25% improvement in service productivity33% reduction in call volume$30K MoM cost savings Sign up to get the full case study. Rhonda M
Vodafone Oct 24 Written By Rhonda M Telecommunications Provider (Australia) Key Results +20 point NPS uplift in 8 weeks (- 4 to +16)25% improvement in service productivity33% reduction in call volume$30K MoM cost savings Sign up to get the full case study. Rhonda M
